Audits are hard, and often far less effective than we care to admit. Why is this true, especially today when we have so many digital and technological advantages at our disposal?
Thanks to advances in data science, we are now able to identify patterns, trends, issues, and opportunities in our audits. When done well, today’s audits have the potential to make organizations exceptional, helping them to move from a defensive and reactionary stance to a proactive position of strength in the marketplace. And the timing couldn’t be better, as customer expectations are much higher today than ever before.
Understand the Why Behind Each Issue
Many of us still use binary checklists, which forces us to reduce our complex compliance findings to the boundaries of a tiny box or bubble on a sheet. We might have room to attach a small note or even a photo for context, but the checklist model limits our ability to drill down further in order to truly understand the why behind each non-conformance.
What we need is a way to capture and act on not only the black and white, but all of the shades of color that comprise our audits. We can then feed those dynamic findings into a system that can help us get to the root of our operational, quality, and compliance issues and launch remediation processes to address them. Tabular calculations, standards references, iterative discussions, detailed issues and risks, and contextual data—these elements move us beyond the checklist and into a richer and more meaningful audit and quality terrain.
In order to realize the full potential of each audit, you need the right combination of technology, vision, and organizational buy-in. But it all starts with finding the right audit management software provider.
New Year, New Audit Management Software?
The start of a new year offers us an opportunity to take stock of where we are—and to set goals for where we’d like to go. If your audits are starting to feel too manual, mundane, or downright muddled, you might be ready to upgrade to a fully integrated software solution that can drive quality and open up competitive advantage. Will 2019 be the year you move beyond the checklist? Schedule a consultation to find out how ARMATURE’s suite of web-based tools can help your organization thrive.