Why Customers Love Our Responsive/Adaptive Application

We make all the pieces fit, regardless of which device you’re on.

The ARMATURE application is a sophisticated beast. In order to support the complex processes our customers follow to uphold standards and ensure compliance across their organizations, our product needs to be able to do a lot of things, well.

And it does. But can it do them equally well on a desktop, laptop, tablet, and phone? This challenge of accommodating different devices becomes even more pronounced when you’re designing an enterprise application like ours. It’s like Tetris™ on steroids.

Here’s how we do it.

The Responsive/Adaptive Hybrid Model

The ARMATURE application is based upon a responsive/adaptive hybrid model. Pure adaptive design relies on different views (or links) that change as the screen size of the device changes. So when the screen size is X wide, you redisplay the layout in a way that works for the device you’re on, whether it’s a desktop, laptop, tablet, or phone. The drawback to a pure adaptive approach is that the user’s experience can drastically change based upon the size of a screen, leading to confusion and frustration.

No one wants that.

With a responsive/adaptive hybrid, the application is designed to show a consistent view regardless of screen size. This means that when we design the interface, we design it to display in a consistent manner on every single device, and then we make slight tweaks to accommodate different screen sizes, instead of re-rendering everything.

We do it this way for two reasons: First, our application is huge, and writing separate mobile clients for everything would be extremely inefficient. But, more importantly, responsive/adaptive design provides our users with a consistent experience across devices, so they know where to find things and how to interact with the system, no matter which device they’re on.

What About Phones?

It’s worth noting that the phone is not our preferred delivery mechanism in all cases. While we offer full functionality on the phone, the user experience is less optimized on a phone than it is on a desktop, laptop, or tablet. While many tasks are easy to complete on a phone (uploading documents, viewing notifications, etc.), the more complex enterprise tasks are best completed from a desktop, laptop, or tablet.

No matter which device you use to access our application, our goal is to provide you with an experience that’s consistent: consistently intuitive, consistently smooth, and consistently best-in-class. Because quality professionals deserve quality software solutions!

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